What you need to know

Your role – Tasks, Behaviours, and Standards of Work

Your role will have a job description. That tells you, your main duties and responsibilities and who you report to.
You should know what is expected of you and what is not included in your role.
It will be almost impossible for a job description to list every task you will do but it should
give a good overall picture of your role.

The kinds of duties that might be in your job description are:

  • Providing care and support, working in a person-centered way, communicating well, building relationships, and promoting equality and diversity.
  • Working as part of a team, being a supportive team member, and developing your skills to improve your work.
  • Contributing to activities safely, keeping and filing clear records, keeping to regulations, and following the agreed way of working.
  • Respecting confidentiality by not discussing any personal information on individuals or staff with unauthorised people, and storing records securely.