Promoting equality and respecting diversity are central to life today. To provide care and support that meets the needs of everyone you have to understand what these terms mean and take account of them in your work.

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Equality is about treating people alike according to their needs. You should make sure that
everyone is given equality of opportunity. For example, you may need to give information
in different formats (for example Braille) or make sure there is access to a building for an
individual in a wheelchair.